Jelly taka's Responsible Gaming Policy

Online gaming is a form of entertainment — it should never negatively affect your daily life, family relationships, or financial stability. At jelly taka, we firmly believe that Responsible Gaming is not just about following rules; it's part of living a healthy, balanced life.

Online gaming is growing fast in Bangladesh, and with that growth comes the need for greater awareness. jelly taka has put in place dedicated tools, guidelines, and support systems to ensure every player's wellbeing. Gaming is only fun when you're the one in control.

Responsible Gaming means knowing your budget, respecting your time limits, and deciding for yourself when to stop. This policy is here to help you make those decisions.

Gaming addiction develops gradually — it can be hard to notice at first. If you or someone you know shows any of the signs below, take action right away:

Do a quick self-check: Take a moment to consider the following questions.

* This is for awareness purposes only — no information is collected or stored.

Jelly taka offers a range of tools to help you stay in control of your gaming. These are entirely optional and can be activated at any time from your account settings.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Bet Limits: Cap the total amount you wager over a set period.
• Loss Limit: Your session will automatically end once you reach a set loss amount.
• Session Timer: Set a time limit for your gaming sessions — you will receive an automatic alert when the time is up.
• Reality Check: You'll receive on-screen reminders at regular intervals showing how long you've been playing.
• Cooling-Off Period: Take a temporary break ranging from 24 hours up to 6 weeks.
• Self-Exclusion: Lock your account completely for anywhere from 6 months to 5 years.

The most important part of Responsible Gaming is setting your own limits before you start. Making decisions in the heat of the moment is hard — so plan ahead with a clear head.

• Financial Budget: Only play with money you can afford to lose without it affecting your household expenses. Never use bill money, rent, or grocery funds to place bets.
• Time Limit: Decide in advance how long you'll play each day. Use a timer or alarm to keep track.
• Win Target: Once you hit a target win amount, stop for the day — don't push your luck.
• Loss Limit: Once you reach your loss limit for the day, stop playing. Chasing losses is never a good idea.
• Regular Breaks: Take at least a 5-minute break every 30 minutes. Stand up, drink some water, take a short walk.

If you feel your gaming is getting out of control, use the self-exclusion feature. Reaching out for help takes courage — it's not a sign of weakness.

Jelly taka's self-exclusion process is fully confidential and effective:

• If you attempt to open a new account while self-exclusion is active, we will detect and block it.
• No promotional emails or notifications will be sent during the exclusion period.
• Your account cannot be reactivated before the exclusion period ends.
• Any balance in your account during self-exclusion remains safe and can be withdrawn afterward.

Jelly taka strictly prohibits anyone under 18 from using the platform. Keeping minors away from gaming is not just our responsibility — it is every family's responsibility too.

• Age Verification: Age verification is mandatory and must be completed at the time of registration.
• KYC Documents: Identity and age are verified through a national ID card or passport.
• Parental Controls: Use parental control software on your device.
• Password Protection: Never share your account password with your children or anyone you know.
• Report: If you see a minor using the platform, please notify us immediately.

Gaming addiction is a mental health issue — there is no shame in it. Seeking help is a sign of courage. Support is available through the following: