Jelly taka's Privacy Policy

Jelly taka is a trusted online gaming platform for players in Bangladesh. We believe your personal data belongs to you — and protecting it is our ethical responsibility.

This Privacy Policy explains what types of information jelly taka collects, how it is used, when it may be shared, and what rights you have over your own data. By opening an account or using any of our services, you are agreeing to this Privacy Policy.

We will never sell your personal data or share it with advertisers under any circumstances. Your information is used solely to improve our services, ensure security, and meet legal obligations.

Jelly taka collects certain information to keep your platform experience safe and seamless. A detailed breakdown of the data collected is provided below:

We also automatically collect data about your browsing behaviour through cookies and similar technologies. This information is used to improve platform performance and deliver a personalized experience.

Jelly taka uses your information only for specific, legitimate purposes. We will never misuse your data without your consent.

• Account management: To create, verify, and secure your profile.
• Payment Processing: To process deposits and withdrawals securely.
• Identity Verification (KYC): To prevent fraud and meet legal obligations.
• Customer Support: To resolve your issues and provide support.
• Promotions & Bonuses: To send you relevant offers based on your preferences.
• Security Monitoring: To detect and prevent suspicious activity.
• Legal compliance: To meet regulatory requirements.
• Platform Improvement: To improve service quality and develop new features.

Jelly taka may share your information with third parties in limited circumstances and for specific purposes. In every case, we follow the highest standards of data protection.

• Payment Providers: Payment gateways such as bKash, Nagad, and Rocket — only the data necessary to complete transactions is shared.
• Identity Verification Services: Approved verification bodies for the KYC process.
• Law enforcement agencies: Information may be disclosed under a court order or legal obligation.
• Game providers: Limited information necessary for game operation is shared.
• Cybersecurity Partner: Approved partners for fraud detection and prevention.

Before sharing data with any third party, we ensure they comply with our privacy standards and are bound by the necessary agreements.

Jelly taka employs industry-leading technology to protect your data. Our security operates on multiple layers:

• SSL/TLS encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An additional layer of security for account login.
• Firewall Protection: Advanced firewall systems prevent unauthorized access.
• Regular Security Audits: Third-party experts conduct regular system security audits.
• Data Masking: Sensitive information (such as card numbers) is stored in masked form within the system.
• Secure Servers: Data is stored in secure, protected data centers.

Jelly taka uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential cookies: Essential for login sessions and security — these cannot be disabled.
• Performance Cookies: Monitors site speed and performance.
• Functionality Cookies: Remembers your preferences (language, settings).
• Analytics Cookies: To understand which pages are used most.

You can disable non-essential cookies at any time through your browser settings. Please note that turning off certain cookies may affect the functionality of some platform features.

Every registered user on jelly taka holds the following rights regarding their personal data:

• Right to access: You can find out exactly what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can restrict the use of your data for specific purposes.
• Right to opt out: You can opt out of marketing communications at any time.
• Right to Data Portability: You can receive your data in a structured, portable format.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days. In some cases, full compliance may not be possible due to legal obligations, but we will always do our best to assist you.

Jelly taka strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any data from minors.

• Age verification is mandatory at the time of registration.
• Proof of age is required as part of the KYC process.
• If we become aware that data has been collected from a minor, the account will be immediately closed and the data deleted.
• Parents can contact us directly to report any suspicious activity.

Jelly taka does not retain your data longer than necessary. Retention periods vary depending on the type of information and applicable legal requirements:

• Account information: For as long as the account is active, and up to 5 years after closure.
• Transaction Details: Up to 7 years due to legal obligations.
• KYC documents: Up to 5 years after account closure.
• Gaming history: For the full duration of an active account.
• Log Files: Typically 90 days to 1 year.
• Support Ticket: 2 years after resolution.

Once the designated retention period expires, your data is permanently deleted or anonymized using secure methods.

Jelly taka may update this Privacy Policy from time to time due to service changes, legal requirements, or security improvements. For any significant changes:

• We will notify you by email or via an on-platform notice before any changes take effect.
• The effective date of any changes will always be updated at the top of this page.
• Continued use of the platform after a policy update takes effect constitutes acceptance of the revised policy.
• If you do not agree to the updated policy, you may request to close your account.